Modern Crewel Embroidery Kit with Pattern | Floral Embroidery Full Kit with Needlepoint Hoop| DIY Craft Kit

Shipping

We lovingly pack and dispatch every order within 2–4 business days. Most parcels arrive within 7–14 business days depending on your location. We’ll always send you a tracking number so you can follow the journey of your package, from our hands to yours.

Our products are carefully shipped from our international fulfillment partner to keep everything running smoothly. While we don’t specify an exact shipping origin, rest assured — every order is handled with the same care and intention as we pour into our handmade kits.

Need it faster? Reach out to us at info@hellocalivra.com or through the chat — we’re happy to check express shipping options for you!

Returns

We want you to love every moment with your Calivra kit. If something doesn’t feel quite right, you can return any new and unopened item within 30 days of delivery — no questions asked.

Just get in touch with us and we’ll guide you through the process. If the return is due to a mistake on our end (like receiving the wrong item or a rare defect), we’ll happily cover the return shipping costs too.

Once your return is received and checked, your refund will be processed back to your original payment method — usually within 10 business days. If it's been longer, feel free to nudge us — we’re here to help!