shipping

Shipping Policy

We ship from our studio in Hongkong, straight to our customers across the UK — with love, care, and a touch of embroidery magic.

Order processing: 1–3 business days (we hand-pack each order!) Delivery time to UK: 4–12 business days (tracked) Delivery partners: Local couriers and Royal Mail Customs: Orders to the UK may be subject to import charges. These are the responsibility of the customer.

If you haven’t received your order after 20 days, don’t worry — reach out and we’ll track it down for you.